mystery shop

Definitions

An instance of mystery shopping; a visit to a business as a mystery shopper.

Examples

“Immediately following the mystery shop⟳, the independent contracter will fill⟳ out a static questionnaire that records respective levels of disclosure, customer service and sales effectiveness.”

“Part of our work⟳ can be doing a mystery shop⟳. This entails going along to shops, banks, or even the passport office, and pretending to be a customers or a potential customer.”

“The best-scheduled day could start⟳ with a mystery shop⟳ at a local fast-food restaurant (breakfast paid for and one to go) followed by a service station shop⟳ ($5 in gas).”

CEFR level