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Meaning of handle time | Babel Free

Noun CEFR B2

Definitions

The duration of a telephone call from a customer to a business (used as a customer service cost metric).

countable, uncountable

Examples

“Telephone staff workload is calculated by multiplying the number of forecast calls for an hour by the handle time for an average call.”

CEFR level

B2

Upper Intermediate
This word is part of the CEFR B2 vocabulary — upper intermediate level.

See also

handleability Handleable Handlebar handlebar moustache handlebar mustache handlebars