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Meaning of customer experience | Babel Free

Noun CEFR B2

Definitions

The totality of cognitive, affective, sensory, and behavioral customer responses during all stages of the consumption process including pre-purchase, consumption, and post-purchase stages.

CEFR level

B2
Upper Intermediate
This word is part of the CEFR B2 vocabulary — upper intermediate level.

See also

customer relationship customer research customer resistance customer service customer success customer success manager

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