Meaning of churn rate | Babel Free
Definitions
The annual percentage rate at which customers stop using a service, or employees leave a job (staff turnover).
Examples
“These include⟳ higher performance levels, increased customer satisfaction and better business results, plus a range of other metrics such as staff churn rate, gender pay⟳ gap, industrial relations and staff satisfaction.”
CEFR level
B2
Upper Intermediate
This word is part of the CEFR B2 vocabulary — upper intermediate level.
This word is part of the CEFR B2 vocabulary — upper intermediate level.
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